Over Orion Intelligence
What is Orion?
Orion enables enterprises to take automated action on written customer questions.
We increase efficiency in order for customer service to handle larger volumes more easily, gain more insight in customer requests and increase customer satisfaction. Orion is an engine based on artificial intelligence that plugs in on top of existing email solutions and CRM systems.
Today, organisations such as Eneco, Delhaize, Acerta, GLS, Edenred are all using Orion technology!